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      H&R Block

      Engaged employer

      H&R Block reviews

      Client Service Representative - Client Service Representative H&R Block Employee Review

      3.0
      9 Feb 2017
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      client service experience will vary depending on the location

      Cons

      not flexible with the schedule during tax season for part-timers expected to call every clients from previous year tax season must take tax course and pass to work for the company

      Explore other reviews about H&R Block

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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