Pros
Considering the seasonal nature of the work and the minimal pay for training, as well as professionals completing continuing education on their own for free, the company gets a significant talented workforce. $20 annually for decent courses offered by the company to employees is very good. Generally employees are very good in assisting each other but there will always be a client thief in nearly every office. Managers get paid for 40 hours and must work 60-70 to even keep a busy office afloat.
Cons
The company has been digging into the incentives for the employees the last few seasons as their revenue share of the market decreases. They are years too late in beginning to reinvent themselves as a higher end business; that's not what I see on the advertisements, which don't even exist out of season even though they are open year-round, a surprise still to most people, and it shouldn't be so.