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      H&R Block

      Engaged employer

      H&R Block reviews

      Technical Support Center - Seasonal - Senior Support Specialist H&R Block Employee Review

      2.0
      11 May 2016
      Senior support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Co workers and immediate people around you are awesome and the main reason to work here, lenient attendance schedule. 8-12 week furlough after the tax season ends.

      Cons

      After 6 years of hiring from within and performance increases, the new director thought it would be in the best interest of the company to slash budgets, outsource the Tier 1 role, hire "site managers" that did not and could not perform their job and destroy the morale of the entire organization, Benefits are ACA minimum, They call you a seasonal employee to get out of having to pay you that way.

      Explore other reviews about H&R Block

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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