Great Tax Training, Unpredictable Work Hours, Entry-Level Pay - Tax Associate H&R Block Employee Review

4.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Entry-level friendly - Flexible work hour - comprehensive training on tax topics and tax software

Cons

- minimum wage - no guaranteed minimum working hours - insufficient general office training - appointments can sometimes be overbooked, leaving no time to rest or eat

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H&R Block Response
6mo
Thank you for your review. We're happy to hear that you value the tax training and flexibility. We understand concerns about scheduling and pay, and we’re continually working to improve work-life balance for our associates.

Explore other reviews about H&R Block

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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