Nice - Customer Service Manager H&M Employee Review

4.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

Nice pay care about their employees. Always looking into ways to improve. You get to work from home.

Cons

Information is everywhere and not in 1 place. They have 1 place to check updates however info does go into other places that you will need to check from time to time. Some of the work load should be others management responsibility. 8 days out of the month you need to be in office and only 4 u get to choose. The other 4 you have to be scheduled along with your team. I can see being scheduled for team meetings or training but these other 4 days you should be able to choose as well.

Explore other reviews about H&M

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment, people, and values.

Cons

OT is not available, only rarely.

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

See reviews by: Helpful|Rating|Date|All