Pros
The people you meet there will become friends outside of work and provide a good support network whilst working there. My job role was enjoyable as It’s something I’ve always wanted to do, but with all retail roles it does have its challenges. Sometimes provides good opportunities to progress, but long and slow process. Reputable company with good customer engagement.
Cons
Area Teams and support office are unsupportive and have unfair expectations of their staff. You are not treated as a person, merely a number and the likelyhood of you progressing is whether you know other people within the business. Management as a whole are never held accountable, do not work with integrity and overall create a toxic and unhealthy work environment through favouritism and not keeping to their own standards. A very narcissistic workplace that often pretends to care but inevitably uses your weaknesses against you. Not a role that you can go home and not worry about, you are made to feel pressure and not in a healthy or uplifting way.