Save us! - Store Manager Guitar Center Employee Review

1.0
1 Jul 2022
Recommend
CEO approval
Business outlook

Pros

The people in the stores, customers and the subject matter.

Cons

Terrible leadership! Terrible people in all the positions outside of the store level! Rampant mismanagement! The people in charge have no clue what they are doing! Stop trying to gaslight us! The goals are too high meaning your entire store leadership team took a pay cut of 20% to 40% when you made bonuses unattainable. You cut labor making everyone’s job harder. You keep trying to tell us to have good attitudes while you are screwing us over us just unethical and ridiculous. All the while Regional Managers are buying vacation homes in Mexico. We aren’t lacking in resources we are just managing them improperly. You could Eliminate one RVP and likely solve the company’s labor problems for the year.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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