7/10 recommend - Client Service Representative GreenShield Employee Review

4.0
5 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits, decent pay, WFH

Cons

Not sure what the company vision is anymore, minimal diversity 99% cisgender and non -BIPOC. Nepotism is standard practice.

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GreenShield Response
3y
We appreciate you sharing your thoughts and take your feedback seriously. Green Shield continues to evolve DE&I goals and has begun to implement initiatives to increase the representation of equity-deserving groups and position us as an inclusive employer with a diverse workforce. We are committed to ensuring that Diversity, Equity & Inclusion remains a focus of our corporate culture supporting our long-term goal of having 50% gender diversity and 30% other forms of diversity at the leadership level. We have made good progress in accelerating achieving greater diversity across leadership and the entire company. In the past year, for example, racialized persons made up 50% of those hired into leadership positions (11 out of 22) and 21% of those who were promoted (3 out of 11) into leadership positions. We are encouraged by our efforts thus far and are actively working towards ensuring equitable representation and inclusion of equity-deserving groups at all levels of the organization.

Explore other reviews about GreenShield

1.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Very few reasons to work here.. cant think of anything

Cons

Everything is terrible.. literally clowns as owners

7
5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

GreenShield is one of the few organizations where purpose genuinely drives decision-making. The mission of improving health outcomes and advancing Better Health for All is woven into the culture, not simply used in marketing materials. The people are highly collaborative, values-driven, and committed to making a meaningful impact on Canadians' health and well-being. Leadership encourages innovation, continuous learning, and employee growth while fostering an environment where diverse perspectives are welcomed. One of GreenShield’s greatest strengths is its People and Culture team. The HR function operates as a true strategic partner to the business while maintaining a deep commitment to employee experience and well-being. The team is progressive, caring, and focused on creating an environment where people can do their best work. From leadership development and talent programs to wellness initiatives and culture-building efforts, the People and Culture team consistently demonstrates what modern, purpose-driven HR should look like. The organization is also undergoing an exciting transformation, creating opportunities to shape strategy, influence change, and contribute to work that has a measurable social impact. Employees are encouraged to give back to their communities, and there is a strong emphasis on wellness, flexibility, and supporting the whole person.

Cons

As with any organization navigating significant growth and transformation, priorities can evolve quickly, which can occasionally create ambiguity or require teams to adapt at a rapid pace.

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