Pros
A few genuinely supportive colleagues.
Cons
1:Major issues within QA management (especially under the so-called “Head of Customer Experience” for SearchUnify). There are a lot of unrealistic expectations, but honestly the bigger problem is the overall culture and attitude of the manager, which often comes across as quite ego-driven and affects team dynamics There’s a lot of internal politics and favoritism, and decisions often feel more ego-driven than logical. Work is often assigned without proper KT, expectations are not always clearly defined, and any pushback is not always received constructively There’s a visible divide in the team some “close” people (chamche) get flexibility, while others are expected to just adjust. Communication can be quite unprofessional at times, with disrespectful tone and unnecessary personal remarks, which is uncomfortable. There are also instances of micromanagement, which further adds to pressure instead of improving productivity. pattern of back-to-back resignations has been observed, and it often feels like people are gradually pushed to leave rather than being supported. 2:Processes are not very clear, decisions keep changing, and even if issues are raised, nothing much happens. Work–life balance is not great late hours and weekend work are kind of expected, and there’s no proper compensation for it. HR also doesn’t feel very helpful when it comes to actually resolving issues.