Good company, major changes needed - Senior Outside Sales Representative Graybar Employee Review

3.0
3 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Great long term retirement benefits. Employee owned, stock program, dividends, profit sharing. Great people. Great managers.

Cons

Lower pay. Difficult to level up the way it’s structured. You can very easily get stuck in a low paying position without a lifeline to get out, especially if you are good at what you do and needed in that position. Right place right time is more important than ever. Lower end of pay scale made up for with long term retirement benefits, lack of operations/customer service/inside support for outside sales reps. As an outside sales rep I spend my days at my desk entering orders and quotes all day. Wasn’t always like this.

Explore other reviews about Graybar

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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