Ticks all the boxes - Customer Experience Granola Employee Review

5.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

When I was job-hunting, there were a few things that were really important to me, and Granola is great for all of them: - Product: users absolutely love the product, and for good reason - it's simple but really effective. Everyone here cares a great deal about product quality and exploring what more we can do. If you're interested in exploring AI use-cases, this is definitely the place for you - Culture: there's a strong encouragement to just get stuck in and try things. The company is still pretty small so there's plenty of opportunities to work on things that can make a difference. As someone in a customer-facing role, I wouldn't usually get the chance to write a press release, build internal tools, or fix bugs in the main app - but those are all things I've done in my first few months at Granola. - People: when I first started, everyone was super welcoming, despite being very busy. We all have lunch together every day and it feels like a tight-knit team. - Office: it's so refreshing to find a company that prioritises in-person work - and the office is a fantastic environment to work in. It's a really beautiful space with lots of natural light and plants, so it's genuinely great to be there every day. There's flexibility to work from home or abroad ad-hoc, but for the most part we're all in person because we want to be.

Cons

Standard for any startup at this stage: there's a lot to do, things can change very quickly. If you're anything like me, this isn't a downside, but I understand it's not for everyone.

Explore other reviews about Granola

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing product, amazing culture, great people

Cons

None that I can think of

5.0
9 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Working building a product people genuinely love - Super flexible in-person culture - we're 5 days in the office by default but extremely understanding of peoples' various life circumstances - Total ownership over your area - everyone is experienced and trusted to make good decisions for the products they're building or areas they own - Visionary founders who care a huge amount about the product and people they work with - Gorgeous, light and plant-filled office space - Free breakfast, lunch and dinner if you stay past 7pm - Generous salary, benefits, equity

Cons

Likely to hit growing pains at some point soon, we can't keep operating like a 20 person company forever (though we've managed it til now, with 60 people!)

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