1.0
12 Jun 2024
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Benefits are great Tough to get fired from Brand recognition in the space
Cons
Every customer I’ve talked to is fed up with Granicus lack of support. More than half my time is spent on fixing internal issues or mitigating customer issues. The leadership team is embarrassing for such a strong brand recognition and amount of clients. Tech department is solid but sales support implementation are a dumpster fire.