Pros
The customers are absolutely lovely.
Cons
I can only speak for the UK branch, but it is an awful place to work as a graduate or young employee. Granicus is not the place careers begin, it's the place they go to die. At around the time I joined there were between 8-12 people between 21-26, all hoping to get their career started in London in this exciting tech company. Almost all of them left the company to unemployment. They weren't let go, made redundant or fired, rather they chose to leave to avoid suffering another day under incompetant, old fashioned and disconnected leadership. The senior sales team are the worst offenders. Packed full of middle-aged men who openly laugh at the idea a woman could possibly compete with a man in a sales environment. Happily dropping misogynistic quotes or anecdotes. This company did everything they could to destroy whatever culture was left post-pandemic, removed all possible benefits that existed and generally wasted the time of every young employee there. It is impossible to progress, and asking for a raise is like wishing you went to hogwarts, its just not gonna happen. This company will suck the hope out of you and give you nothing in return. If you're interviewing here, run for the hills and if you've just started working there - it's not too late to quit.