Company was once very good, now run away. FAST!!!! - Sales Grainger Employee Review

1.0
16 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Great logistics in terms of moving product fast to the customer. Great product offering. Nice people in the lower ranks. Profit sharing (although not like it used to be)

Cons

Don't make it easy for employees like to me leave the company. All over the board on sales strategies. It's flavor of the month. Don't get used to selling one way, it will change soon. Unethical pricing structure. Charges more than retail on many of the items. Upper management clueless. Tons of money wasted at company events. SalesForce ruining the good salespeople. You will lose the best ones in the next 12 months. Being forced to enter when you pee into SalesForce is a little extreme. Moving functions to Panama. What were you thinking? Call one of those people and feel the pain the customers do!!!

Explore other reviews about Grainger

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Work-life balance (paid holidays, no work on weekends, no late evenings * Manager has experience in role, can relate to workers * Lots of resources do to job * Total package is strong (pay, benefits, retirement)

Cons

* Lots of metrics to watch * Some customers expect too much

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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