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Government Digital Service

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Lovely people, lack of focus - Delivery Manager Government Digital Service Employee Review

4.0
27 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Colleagues on GOV.UK are lovely to work with. A very caring culture that promotes well-being and work life balance.

Cons

Constantly having to deal with slow internal processes that are not streamlined (e.g. building pass access takes weeks and you have to email multiple people). Do not get to deliver many changes that materially benefit users due to slow delivery culture. This is due in my opinion to large teams, lots of focus on non-delivery work (e.g. individuals are incentivised to spend lots of time on work for the community of GDS rather than organisational objectives), a meeting heavy culture that relies on face to face meetings rather than asynchronous working, lack of accountability/ownership, bad internal communication between teams and leads/senior leadership.

Explore other reviews about Government Digital Service

4.0
29 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Good culture and flexibility here.

Cons

Not much to say here.

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

- Generally amazing people throughout the organization. - Job security.

Cons

Not everyone gets to work on exciting projects. Lack of growth opportunities -- favouritism from leadership Design community has fallen completely since loosing main players. BBC folks don't understand that government services should work for everyone.

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