Pros
Free gym membership and not much else. Semi-flexible hours. Easy job.
Cons
High employee turnover, few/no opportunities for advancement, management does not seem to be screened or truly interviewed; some managers were great, some were downright horrible and disrespectful. Because of high turnover rates, it was difficult for management to ever implement changes and it made getting to know co-workers names a huge pain. Besides that, people kept having to constantly be trained in everything, so sometimes you didn't have someone in the gym who knew the answer to a customer concern or question. Our management team did not seem to work together as a team. Two out of the three managers made customer service their priority while the third wouldn't give customers the time of day if she was off the clock.