Great Company, Horrible Managers - Customer Facing GoTo Employee Review

2.0
30 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Nice company parties, merchandise. The pay and hours are ok

Cons

The management here sucks. They will lie to you and use you for their own good but not recognize you and take credit for themselves. If you are not a favorite then you are expendable.

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GoTo Response
7y
It’s unfortunate to hear of your experience with your manager. It sounds like you had some specific challenges regarding trust and communication. At LogMeIn we have many development programs for our managers and will continue to develop them and help them grow. In the meantime, you might want to reach out to your local HR team about the specifics you reference above.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
6d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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