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      It's tedious but it's not difficult - Call Center Specialist Globe Life Employee Review

      4.0
      6 May 2024
      Call center specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Hours were very manageable. - The workload was never tough, just tedious. - Supervisors are very understanding & accommodating of problems or issues you might have throughout the work day.

      Cons

      - Outbound calls, so customers can often answer pretty upset. - Management was constantly changing rules & information. - You have to make a certain amount of calls per hour or else you'll get reprimanded regardless of the circumstances.

      avatar
      Globe Life Response
      2y
      Thank you for your feedback and for your service to Globe Life and our customers. We're glad you appreciated the management support and the manageable work hours. We also appreciate and welcome your suggestions. If you could please send us any additional details to feedback@globelifeins.com so that we can look further into the improvements that are needed in your former department. We look forward to hearing back from you soon.

      Explore other reviews about Globe Life

      5.0
      7 Sept 2025
      Staff auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance Learning opportunities Culture Pension

      Cons

      Advancement opportunities Compensation Slow to innovation

      1
      avatar
      Globe Life Response
      8mo
      Thank you for your review and for your contributions to the Globe Life team. You are critically important to our mission to help provide financial protection to our customers. Feedback like this is valuable, and we appreciate you sharing your thoughts.
      1.0
      1 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I don't really see any pros after reading reviews.

      Cons

      Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

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