Training & Management is horrible!!! They are unorganized, unprofessional, expect this and that for low pay! Outdated systems to use for inbound and outbound calls, the managers are not properly trained to even be in management. Workers are treated as just a #, they do not care about you or what could be going on in your life, they just care about $$$$$$$$! On the last note, customers are called and harrassed asking the exact same questions they have already answered several times; which calls the representative to be cursed out and mentally abused. I just want to save you some time, energy and morals to run from this company and don't look back!