Move from Different Areas in Customer Service - Customer Service Specialist Globe Life Employee Review

3.0
2 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn other areas with Customer Service. That’s what it appears on the surface. The working hours are great, no nights or weekends.

Cons

Great opportunity to learn other areas., but it lacks real supportive training. It’s quick and not consistent. The training material is outdated & you don’t know till you make a mistake. As you’re learning and moving from one area to another, you’re told in 90 days you’ll get a raise, and that does not happen.

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Globe Life Response
3y
Thank you for your feedback regarding your time at Globe Life. We're sorry your employment experience didn't completely meet your expectations. Improving our employee experience by listening to former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with any other relevant details of your experience to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department.

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Pros

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Cons

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5.0
23 Jun 2026
Recommend
CEO approval
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Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

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