Stressful and frustrating - Customer Service Representative Globe Life Employee Review

1.0
3 Jun 2021
Recommend
CEO approval
Business outlook

Pros

I am able to work from home and its a position that I dont take home with me. When I am done for the day, I dont have to keep thinking about it.

Cons

very micromanaged position where you are only met with the negatives of your performance. Very little room for growth and the work culture is incredibly toxic. Completely unprofessional and upper management is so condescending, which just adds to the downward morale.

avatar
Globe Life Response
4y
Thank you for your feedback. We're sorry your Globe Life employment experience isn't completely meeting your expectations. We're continually looking for ways to improve our employee experience and listening to our team members will help make this possible. We invite you to send us an email with more details of your experience to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your department. We look forward to hearing back from you soon.

Explore other reviews about Globe Life

5.0
7 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Learning opportunities Culture Pension

Cons

Advancement opportunities Compensation Slow to innovation

1
avatar
Globe Life Response
8mo
Thank you for your review and for your contributions to the Globe Life team. You are critically important to our mission to help provide financial protection to our customers. Feedback like this is valuable, and we appreciate you sharing your thoughts.
1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I don't really see any pros after reading reviews.

Cons

Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

See reviews by: Helpful|Rating|Date|All