Poor Customer Service - Customer Service Representative Globe Life Employee Review

1.0
4 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Great Company over all, Good benefits.

Cons

The Customer service department needs LOTS of help. There of too many chiefs and not enough indians. The floor managers have the little groups and if you are not in their group they treat you very badly. The pay per piece aspect is beyond stupid, If you paid your customer service reps. this company would not have so many complaints about the CSR department and would have more satisfied employees that would get their work done.

Explore other reviews about Globe Life

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Provide leads and great training

Cons

Lots of dialing, but hey, it's sales

avatar
Globe Life Response
17h
Thank you for your feedback and your hard work and dedication to Globe Life. We love hearing about the success that hard work produces in this rewarding career and hope you enjoy even more years with us!
3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They had a benefits package. They had some company competitions

Cons

Vague management. Target individuals if results are not made even though it’s vague.

avatar
Globe Life Response
17h
We appreciate your comments and feedback. Thank you for your contributions, and we wish you the best going forward.
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