Pros
Paid vacations/ sick days/ partial holidays off. Available benefits, and paid training
Cons
PAID BY CALL -Upper management is oblivious to the whole department. -Internet server constantly goes down resulting in loss of pay -In the past year, this company has changed policies which have resulted in up to 25% reduced pay per representative. -Customers are not happy with the changes, and are extremely volatile on almost a call to call basis which results in higher call times and less pay. -Towards the month of October, they will start training employees for Open Enrollment in Part D. These calls are much longer as the customers require massive amounts of information, and Torchmark will not change your pay schedule. -Extremely low upper mobility. I had applied for a different position on four separate occasions and was told each time that they were "no longer accepting applications for current employees"
