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      Globe Life

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      Globe Life reviews

      Back to back calls - Customer Service Representative Globe Life Employee Review

      1.0
      18 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      overtime is available but in hour increments. i.e you can come in one hour early maybe once a week

      Cons

      back to back calls, no more than 4 minutes for a break outside of provided breaks, pay is low, promotions within are low, morale is low/doesn't feel like a team.

      avatar
      Globe Life Response
      8mo
      Feedback like this is valuable. Globe Life is always looking for ways to help our customer service representatives succeed in their careers, and feedback from former agents can help us improve their experience. We wish you all the best in the future.

      Explore other reviews about Globe Life

      5.0
      7 Sept 2025
      Staff auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance Learning opportunities Culture Pension

      Cons

      Advancement opportunities Compensation Slow to innovation

      1
      avatar
      Globe Life Response
      8mo
      Thank you for your review and for your contributions to the Globe Life team. You are critically important to our mission to help provide financial protection to our customers. Feedback like this is valuable, and we appreciate you sharing your thoughts.
      1.0
      1 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I don't really see any pros after reading reviews.

      Cons

      Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

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