Not what I expected - Team Lead Customer Service Agent Global Response Employee Review

2.0
16 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Weekly pay Employee discounts Some of the fellow employees are pleasant

Cons

Poor training Poor communication Favoritism Some management with poor attitudes The majority that works in an office that includes H.R. has the "Holier than thou" attitude. Seasonal workers are sold a dream of being permanent.

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Global Response Response
4y
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Explore other reviews about Global Response

5.0
6 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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