Good for fresh graduates, if you have ambitions, leave asap - Customer Service Representative Global Blue Employee Review

1.0
28 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Nice office, multinational environment, gym They hire you very fast as long as you have all the skills, promise a lot of benefits, unlimited contract after three months

Cons

Super bad management, very poor communication from the managers towards employees, extremely bad communication from the company towards customers. Applications, systems, programs changing constatly, always always always technical issues which NEVER get resolved. Managers never listen to employees, repeat mistakes which could be easily fixed if listened to feedback from employees. Employees have no idea of the companys vision and future plans.Management changes often. Comunication not transparent. HR does not know of issues between managers and teams. Some people super unproffessional, usually those on higher posts, on the edge of mental abuse. Experienced managers being hired because of exisitng friendship not because of skills. Abusive communication between teams from different countries and different departments. Experiences over times not paid and targets so high nobody can reach them without going sick!

Explore other reviews about Global Blue

5.0
11 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been working at Global Blue for over 7 years, and it’s been an incredible journey. During this time, I’ve had the chance to move to two different countries, and I’ve been promoted several times. The company offers fantastic opportunities for career development, and the culture here is truly something special. Something truly life-changing is the hybrid working, What stands out the most are the people. From day one, I’ve been surrounded by talented, supportive, and inspiring colleagues who make the workplace a positive and motivating environment. Global Blue fosters a collaborative culture that encourages innovation, teamwork, and personal growth. If you're looking for a place where you can build a long-term career while being part of a fantastic team, I highly recommend Global Blue!

Cons

While Global Blue offers great opportunities for growth, benefits can vary depending on the country you're in. It would be great to see more consistency in benefits packages across regions.

3.0
14 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good atmosphere, nice colleagues, office location.

Cons

salaries, top management, personal development

avatar
Global Blue Response
7mo
Thank you for taking the time to share your thoughts! We’re really glad to hear that you’ve enjoyed the friendly atmosphere, great colleagues, and convenient office location. We also appreciate your honest feedback about salaries, leadership, and personal development. Hearing from our employees helps us continue improving and making Global Blue an even better place to work. Thank you for your contributions and for being part of our team!
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