Pros
The people I've worked with are the best part of Glassdoor. I have made lifelong friends here with both peers and leaders. Some of the managers that are still with Glassdoor are the best I've seen in my career. They genuinely care about their people on both a personal and professional level and truly embody what it means to be a mentor.
Cons
I believe we tout ourselves as the model for employee culture and support but there are some major shortcomings. First and foremost, maternity leave. Glassdoor offers their US employees what feels like the bare minimum in terms of paid time (12 weeks). What's more, is that there is an option to extend leave with unpaid time (6 weeks) but not only is this still not competitive in terms of total time off but it creates an incredibly complex situation for your peers and manager who are left to cover your accounts. Will you come back to your former book and earning potential? That is unclear. Ultimately, you are left feeling like a burden on your teammates who have to pick up the "slack" of your accounts while you're gone. We need better support for not only the parents on leave but also for the teams and managers who are covering. Help us create a system that drives cooperation and doesn't seem to punish the person who is out and who may have to forego their current book of business for a few more weeks with their new baby. No new parent should have to make that choice. We have all discussed and acknowledged how COVID is driving women, especially mothers, out of the workforce at disproportionate rates. Glassdoor needs to walk the walk and step up supporting all new parents. Quota has come up in other reviews and it's worth repeating - it's a complete disaster. Sales quotas are re-set every quarter and distributed 45 days (yes, 45 days!) into each quarter. That means you have 45 days to find a way to hit the gap you inevitably have especially if you over-performed in the previous quarter. It is extremely challenging to work ahead and genuinely provide the client experience Glassdoor is known for when you are chasing transactions to fill a gap. Help us get back to the customer-obsessed consultants we were before this shift. Lastly, feedback. It's asked for everywhere - GLINT surveys, review reminders, in monthly review sessions tier-wide, and I very much love that about Glassdoor but nothing seems to be done with that information. As such, we as reps are stuck in this loop where there's this illusion that our voice matters, only to have comments explained away or ultimately left on the table. If you really want our feedback, please take it and help us understand how it is driving change.