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      Glassdoor

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      Enterprise Account Manager - No Win! - Enterprise Account Manager Glassdoor Employee Review

      2.0
      17 Jul 2018
      Enterprise account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The greatest part of Glassdoor are the people that I work with.

      Cons

      For the past 4+ years Glassdoor has been trying to figure out how to organize internally and how to structure the goals. This is still a struggle as no one in leadership has a clue regarding the growth side of the business and how to make goals fair across the teams. I am not sure how many years they are going to try and put a “one size fits all” approach on this until they realize that does not work. There is no parity in size of books, types of accounts, past history on accounts (which will clearly dictate future growth), etc. There is no forgiveness in the plan and frankly the ability to make your OTE is almost impossible unless you are a lucky few. Throughout my tenure here, they keep saying “we messed up” and then do little things to try and correct, but they only correct for those who have already reaped the benefits. Additionally, their is NO support for the ENT growth tier. It has become abundantly clear that unless you are in new business or on the strat team, that your success will always be a struggle here and you are completely on your own.

      avatar
      Glassdoor Response
      7y
      Thank you for your feedback and perspective, we can’t get better without it. Over your four years at Glassdoor it’s heartening to see that your peers and our people have been a constant area of happiness. The feedback you’ve provided around compensation is both helpful and important to hear. This past year we overhauled both our attainment measure and compensation plan and we will continue to evaluate and update our compensation plans to align great rep compensation with great business outcomes. As we look forward, please know that our Insights team, storylines, Solutions Consultants, evolved H2 Client Success approach, and better than ever jobs performance are all resources and focus areas designed to help you and our clients win. You have my commitment that we will listen to feedback and incorporate this feedback into action as we continue to push all areas of our business to create the “Client First” experiences you speak of. Thank You for your commitment over the past 4 years and for this feedback. Matt Kessler VP Enterprise Sales

      Explore other reviews about Glassdoor

      5.0
      12 Feb 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      2.0
      11 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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