Truly remote with meaningful values. - Support Engineer GitLab Employee Review

5.0
10 Mar 2023
Recommend
CEO approval
Business outlook

Pros

GitLab's the only company I've worked at where "what you see is what you get". They really, really do live out their values and seem to genuinely care about work-life balance.

Cons

Full remote is not for everyone. The support engineer role also has on-cal rotations, which can be huge source or stress for those not used to that.

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GitLab Response
3y
We greatly appreciate you taking the time to leave this review. It's great to hear that you’ve had such a positive experience working at GitLab and that you have seen our values come to life in your work.

Explore other reviews about GitLab

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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