Pros
It's not paradise, but the pay was decent, workload was manageable, management was super, and the team was very friendly and collaborative. Lots of things changed since then, especially when they introduced the franchising operations and some stores had it good and some worse. Overall, work load has been increasing sharply with same pay, advancement has been halted, and the environment isn't really fun anymore. I mean I can handle it, but I wouldn't recommend jumping aboard now (a year ago, maybe). Don't expect free food or other perks. The pay is advertised high for store assistants, yet you may not get what you're promised as it changes each week depending on performance. If you wish to join, being a courier is much more needed, relaxed and less stressful.
Cons
Depends heavily on how lucky you are with your manager, inconsistent plans by HQ, lack of training