Please take negative reviews seriously before joining this toxic company. - Sales GetHarley Employee Review

1.0
13 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Somehow manages to find and employ some special people, so was great for meeting some new friends (who have also now all left because they are decent people with morals, who won’t tolerate the manipulative bullying that GH thrives on)

Cons

I write this with the hopes that future potential employees will read the reviews on Glassdoor and take them seriously. The negative ones written on here are sadly accurate and positive ones are usually where the CEO has messaged employees asking to post positive ones to try and counteract. I just hope that people looking for their next opportunity and are excited at the prospect of joining this company think twice or at least question what is being done to rectify the issues before joining. CEO thinks it is acceptable to consistently comment on character and personality when criticising or commending you rather than skills and output within the workplace. One memorable experience was a ‘strategy’ day in which the sales team were seated around a table and the CEO went around commenting on the flaws of employees that were potentially hindering their sales abilities and asked the team to also share their personal opinions on each individual one by one. Just the thing to get your team feeling supported and motivated! If your role carries a target just know it will be very difficult to achieve 100% or above. They will dangle all the carrots in front of you that will make it feel as though they’re being generous but you will rarely take home commission. Leadership team know exactly how to manipulate their teams. Meaning, they will make it seem as though you have the space to contribute ideas and feedback but will never implement and will instead create resentment towards you if they take what you are saying as negative. Best advice here is to just befriend leadership team and never challenge anything. Thanks to the favouritism that drives the company culture this should mean you’re okay. If you can stand to go thru life without morals and integrity that is. Do not expect any real support for if you are experiencing burnout, down on your numbers or finding something challenging. It may be met with understanding initially but this vulnerability will be used against you later down the line when they want to create an unpleasant narrative about you. Be prepared to be put on the spot like a little puppet, CEO/leadership team take joy in singling people out and enforcing role play of unrealistic scenarios. I think they insist on doing this to tick the boxes of being a startup/unicorn/silicone valley company with no real considerations of how it tangibly improves the day to day performance of their teams. Expect messages and calls to your personal number outside of working hours with no heads up. Boundaries don’t exist at GH despite feedback to ‘HR’ team. CEO wants to be ‘friends’ with everyone. This is only so she has more leverage on you to manipulate you later down the line. CEO has no prior experience in running companies so really has no idea what is appropriate behaviour and where the boundaries are. For a company that is 6 years old and has around 90-100 employees you’d expect a pretty substantial HR function. Sadly there is currently 0 HR as alluded to earlier. If you genuinely wanted to discuss something confidential or ask for help from HR there is no one employed to deal with this specifically. They did hire someone to do this but from what I was told they were fired shortly after sharing honest opinions about concerns around the culture at GH 😔 Lastly and most importantly, there is one employee in particular who I strongly advise to watch out for. This person has inconceivably been put in charge of onboarding all new joiners (even those in a team they do not manage). This is worrying for multiple reasons. Has little experience managing people. As someone who is responsible for the success of others is innately jealous and doesn’t like to see other’s successes, will make it seem like they do but it’s all in favour of how they appear to CEO. Is a bully (picks on new joiners for being slow to pick things up, sends passive aggressive messages, brings a different personality to work each day making it impossible to feel at ease around them etc). This has been fed-back to CEO multiple times with nothing having been done about it, which tells you everything you need to know. The fact that someone like this is trusted in a position of responsibility and leadership of what could be such a great company is genuinely really sad. So many incredible people could be doing the job that they’re doing but instead greed and manipulation have led to their success at GH. Whilst they are at this company, it will struggle to be a success because ultimately a great company needs great people, and this individual is sadly driving the best ones out.

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GetHarley Response
2y
Hi there, thank you for sharing your feedback on your experience at GetHarley. We appreciate and agree with your note regarding the special team we have on board here. Your experience and feedback beyond this, is incredibly concerning. Our sales team works towards ambitious targets in a fast moving environment, as we continue on our incredible growth trajectory. As part of the training, the team do participate in role play sessions with the goal of creating a safe, open, non-judging space whereby they can all learn from one another and improve with real-time feedback, much like many sales-led organisations and teams do. We are really sorry that you found this so confronting and will take this opportunity to reflect and see if we need to make any changes to our current role play sessions. Regarding your note on the leadership team - this is very worrying and we would be grateful to hear further details around this live, if you would be open to it. This year is pivotal for GetHarley in terms of leadership - we have recently welcomed VP’s across all areas of the business to drive on our strategy moving forward; build joyful high performing teams and help us scale efficiently. As part of this, we are also revisiting the structure of the sales org to ensure team members are set up for success, and have access to the support they need to thrive in their roles. On the HR note, we have a team of 4 across the People & Culture team and our VP of People & Culture joined us in January - both our VP of Culture and Founder & CEO will be happy to meet with you for any further feedback or recommended improvements. Please don’t hesitate to reach out directly if this is something you’re open to. We know our people are our best asset, and we are fiercely committed to fostering an environment of trust, growth and belonging here at GetHarley.

Explore other reviews about GetHarley

4.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

1. You’re given real ownership from early on. It’s not a place where you sit back as you’re expected to think commercially and act like a real owner of your book 2. Strong exposure to the bigger picture. Sales isn’t siloed, so you understand product, operations, and strategy more than you might in a larger company 3. Leadership is quite accessible. You’re close to decision-making and can raise ideas or concerns directly. 4. When the team is aligned, it feels collaborative and low-ego. Wins feel meaningful because you know how much work goes into them. I have left due to relocation rather than dissatisfaction. It’s not always easy, but the experience stays with you. I learned a lot during my time here especially about accountability and operating in a high-expectation environment

Cons

1. The pace can be intense, particularly during periods of change. At times, priorities shift while expectations remain high. Internal communication is crucial 2. Here is not an environment for someone who prefers very fixed structure or predictability It requires a certain mindset - you need to be comfortable with intensity, ownership, and change. I’ve seen people join expecting a more “chill” sales role and struggle because that’s just not the reality here.

1
5.0
4 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has grown very quickly which creates lots of opportunities to learn, stretch and take on meaningful responsibility early. If you’re motivated by ownership and impact, there’s plenty of room to grow here. The leadership team is approachable and receptive to feedback. Following a recent restructure, there’s been a noticeable step change in transparency and communication, which has helped rebuild clarity and trust. Regular weekly updates and clearer leadership messaging have made it easier to understand priorities and direction, particularly after a period of uncertainty. The culture remains collaborative, with supportive teammates who are willing to step in and help when things are moving fast.

Cons

The recent restructure had a real impact on morale and created uncertainty across the business. While the changes were positioned as necessary, they were difficult and understandably unsettling for many people. As a fast-scaling company, priorities have shifted at times and some processes are still evolving. The pace is fast and won’t be for everyone - it’s best suited to people who enjoy a dynamic environment and can adapt as things change.

2
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GetHarley Response
3mo
Thank you for taking the time to share such a balanced and thoughtful review. We recognise that the recent restructure was difficult and had a real impact on morale. We’re grateful for the resilience and professionalism our team has shown during that period. It’s encouraging to hear that the increased transparency, clearer priorities and weekly updates are making a difference. We’re committed to continuing that momentum while strengthening processes to support sustainable growth. We appreciate your honesty and your contribution to GetHarley’s journey!
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