Challenging at times but lots of opportunity - Anonymous employee GetHarley Employee Review

1. You’re given real ownership from early on. It’s not a place where you sit back as you’re expected to think commercially and act like a real owner of your book 2. Strong exposure to the bigger picture. Sales isn’t siloed, so you understand product, operations, and strategy more than you might in a larger company 3. Leadership is quite accessible. You’re close to decision-making and can raise ideas or concerns directly. 4. When the team is aligned, it feels collaborative and low-ego. Wins feel meaningful because you know how much work goes into them. I have left due to relocation rather than dissatisfaction. It’s not always easy, but the experience stays with you. I learned a lot during my time here especially about accountability and operating in a high-expectation environment

1. The pace can be intense, particularly during periods of change. At times, priorities shift while expectations remain high. Internal communication is crucial 2. Here is not an environment for someone who prefers very fixed structure or predictability It requires a certain mindset - you need to be comfortable with intensity, ownership, and change. I’ve seen people join expecting a more “chill” sales role and struggle because that’s just not the reality here.

There was an amazing, kind team of people here - many of whom have left / been made redundant.

I don't usually leave these kinds of reviews, but like many people before me, I feel compelled to do so. If you get a call for an interview at Getharley, run!!. The team couldn't care less about the well-being of its employees. People are completely burned out, the atmosphere is miserable, and although in responses to previous reviews they repeat the typical "we do take all feedback seriously," this is absolutely fake. Every week, in team meetings, Charmaine and the leaders repeat the same empty rhetoric: "If we had known X amount of time ago what we know today, we would do things differently," and that everything is the way it is because "we're a startup." Constant excuses and zero real action. Wake up. The business has potential, but they seem to be forgetting something fundamental: the employees are the ones who do the work and sustain the company. Even so, there's no human resources department, no support from leaders, no real feedback, no career development plan, no professional growth. There's nothing. People are leaving because there's no future. Every week someone resigns or is fired, and the turnover is constant. The lack of talent is covered by interns who change every six months, and even though they do their best, it's exhausting for the team to have to train new people over and over again, without any kind of structure or continuity. To top it all off, the management style is a joke. There's no plan, no strategy, just improvisation.