Be Careful is all I'd say - Customer Service Advisor Get Living Employee Review

1.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

Some really nice staff in the main head office. Some free lunches from time etc time. Roles are hybrid if not working at a specific site and you are working from head office.

Cons

Toxic work environment, especially from the managers; they constantly gossip about what's happening in the company and about individuals also. They push a team narrative/social events, however fail to deliver on the promised 2 monthly events. If you are upset with something being said about you in the office none of the managers are particularly helpful, not to mention several members of staff in the same team are related, either by marriage or blood; but it is not publicly spoken about. Although my manager decided to tell my team randomly one day (emphasis on the previous gossiping I mentioned) Progression is most likely if you are a relative to a manager or friends from previous with a manager, I noticed this, plus others have informed of the same whether working on a site or head office. The company has suffered an internal issue so now all new positions are full time contracts fro 6 months, previously they were permanent with a 6 month probation period.

Explore other reviews about Get Living

5.0
18 Sept 2019
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The environment was fantastic and welcoming

Cons

None come to mind at all.

1
avatar
Get Living Response
5y
Thank you for taking the time to write your feedback. Get Living introduced my role, Talent Lead, in 2020 which is the 3rd member of a new People Team (also introduced in 2020). I know it’s been a while since you wrote this; I feel it’s important for every review to have a response. Really pleased you enjoyed your time with us. Even joining during a pandemic, the welcoming feel remains. So glad you enjoyed your time with us. Do keep in touch. Best, Shona
4.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home People in office are nice

Cons

No incentives from leadership Managers do things behind your back Used to do team lunches and socials but now don't seem to want to Can be toxic Instead of hiring externally for roles they ask people to do multiple jobs without the extra pay

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