Pros and Cons - Marketing Professional Genpact Employee Review

4.0
3 May 2023
Recommend
CEO approval
Business outlook

Pros

Work environment is diverse and they do set you up in training courses to give resources for the job. Good Benefits

Cons

Hard on metrics with little exception to system issues interfering with the flow of calls and production. Putting more effective teachings in the trainings that you can actually use when you transition from training until the position on the floor.

Explore other reviews about Genpact

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

2
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