1.0
17 Jan 2021
Current employee, more than 1 year
Richardson, TX
Recommend
CEO approval
Business outlook
Pros
The benefits offered are good, and there are attempts from HR to improve the environment for the front line agents.
Cons
Leadership has adopted a culture where they are so scared of losing their job that they will blame the people under them for the consequences of decisions made by leadership. Every directive submitted isn't completely thought out and usually only will positively affect the present, but have dire consequences in the future.