Lots of support and great people - UX Designer Genesys Employee Review

4.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

It's been great working at Genesys. The people are super supportive and caring. They're a fun bunch to work on. There are some organizational inefficiencies, but what company doesn't have those? Since it's a global company, I've gotten to travel to various off-sites and meet coworkers in person. The company has grown and hired a good number of people in the product development related areas.

Cons

Their promotions process isn't very clear.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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