First impressions - Anonymous employee Genesys Employee Review
5.0
29 Jan 2016
Anonymous employee
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Great team, highly business committed company, great employees care. I'm a new hire but I felt since the beginning a very friendly and helpful environment.
Cons
No cons, at least at the moment. Hope my new work experience will continue as it began.
Genesys Response
10y
Thank you for your positive feedback, and welcome to Genesys! ...Tracy Cote, SVP HR
Interesting take on customer experience using AI. Good pay for the role.
Cons
Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.
