Great, fast paced company. - HR Business Partner Genesys Employee Review

5.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

-flexibility & unlimited time off that is respected -impressive employees that uplift each other -with change and industry growth, there’s always more to learn

Cons

-have to be flexible to change -not a con, but have to be okay with 100% remote. Seek out teammates to help learn

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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