Leadership Nightmare - Anonymous employee Genesys Employee Review

3.0
6 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Long timers are a fantastic group to work with. Dedicated and want the company to succeed. Very knowledgeable and willing to grow and learn as things shift and turn.

Cons

New leadership has come in hired to do great things but appears they know nothing about growing a business and leading a team. Only interested in having that ‘promotion’ on their own resumes and annoyed that they actually have to work so hard. No action from HR or executives when complaints are raised formally by individuals regarding blatant disrespect by middle management or leadership which destroys the culture of the office. Money consistently being wasted on stroking the egos of those at the top and planning for growth that never comes to fruition. Sets targets that are never met but doesn’t hold leadership accountable for such targets and turns a blind eye when innocent and critical lower level employees are sacrificed instead.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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