It is a great company to work for! - Anonymous employee Genesys Employee Review

4.0
12 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mid-size company with flexible culture that you can work w almost anyone.Top tier leader in the industry. Lots of technologies and very rich portfolio. Strong investment in cloud business.

Cons

The target market is still growing, but the rate is slowing a little. It is challenging to expand the business into the adjacent markets.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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