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      Genesys

      Engaged employer

      Genesys reviews

      Genesys - Anonymous Genesys Employee Review

      3.0
      1 Dec 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, great working environment, and great products.

      Cons

      Layoffs are happening very very frequently due to cutting cost and reorganization.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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