Good place with lots of potential - Technical Account Manager Genesys Employee Review

4.0
3 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Fast moving company with lots of opportunity to take on responsibilities and learn new things. Lots of potential to grow your resume with new technology in contact center arena.

Cons

Medical benefits have taken a major hit - the cost to remote workers (which is atleast 50% of the workforce) is staggering.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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