Culture continues downhill since the acquisition - Account Executive Genesys Employee Review

3.0
27 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Salary is in line with expectations. Genesys is generous with bonus however has a horrible lead generation program.

Cons

Benefits are expensive. Gartner report is exactly correct -- Genesys is hard to work with and for. Genesys treats their partners poorly and seeing them looking for alternatives. Promotion from within is seldom except for at the very top -- they promote themselves at least once a year.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

See reviews by: Helpful|Rating|Date|All