Work at the cutting edge of customer experience software - Director of Development Genesys Employee Review

4.0
4 Jul 2017
Recommend
CEO approval
Business outlook

Pros

World leader in CX Product focused company Great work environment

Cons

Large company issue ... not enough visibility into what others may be doing or if your work is a repeat of work done by others across the globe

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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