Favortism - Tech Support Agent General Dynamics Information Technology Employee Review

I worked at GDIT when they were contracted with the Affordable Care Act and I helped fellow CSR's with their phone calls. I did basic customer service for them at first for a long time, and climbed the leaderboards until I stayed in the top 5 always. Little did I know that favoritism was the main source of promotions. The more you are liked by everyone else and suck up, the more they'll promote you. I hate that I wasted so many years, yearning for my potential to be noticed, only for it to feel like a slap in the face. Only work with this company if you have a sure fire position up the ranks to start out with, not at the bottom.