High turnover and poor culture overshadow friendly coworkers - Biotechnologist GenScript Employee Review

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Paid on time -Friendly coworkers -In the city

Cons

Every single bad review on this company is true—I don’t even mean this in a hyperbolic way. If I could give this place zero stars I would have done it beyond a shadow of a doubt. For starters, almost every leadership position here (especially on the production side) is filled by an employee from their Nanjing headquarters, and despite promises that you may or may not be advanced to a supervisor, your chances of getting promoted to one is zero to none, simply because they’ll just find someone in Nanjing to fill in the needed leadership position. Career progression as a Biotechnologist is severely stunted here; even if you’re promoted to a senior Biotechnologist, your day-to-day duties remain exactly the same. Maybe you’ll just get added responsibilities for a slightly higher pay, but other than that the only thing distinguishing you from a new Biotechnologist is the ‘Senior’ in your title. Because leadership is predominantly Chinese, communication naturally defaults back to Mandarin most of the time, be it on Teams, Outlook, or even in-person. For Mandarin-speaking employees this isn’t a problem, but it becomes almost insensitive when you communicate with them in English and they respond to you in Mandarin, or when they expect you to understand the complicated scientific jargon in Mandarin. On their webpage for career opportunities, Genscript claims to be “a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce”, but I can count with one hand just how many non-Chinese employees there are working here. Furthermore, the work culture here is abysmal. There are periods where you can be severely overworked and consecutive days where you have to work overtime just to clear the workload for the day. The main reason why I believe the working culture here is appalling is the heavy blame culture being cultivated here, even if the higher-ups don’t realise it. When you make a mistake, be prepared to explain your actions (even if it is an honest mistake or a slip of the mind—in their eyes EVERYTHING is preventable and it is entirely your fault for screwing up). They’ll just come up with some corrective action that does zilch to solve the problem; on the contrary it just creates more steps for you to perform when you carry out your duties and make everything all the more vexatious. Naturally, clocking-in and out is a must here, and you have three strikes per month. Once you use up all your chances, you have to email a whole group of people just to have it scratched off your record. Honestly there’s just a lot of red tape involved for something as simple as attendance. The only silver lining here are your colleagues, everyone seems nice and friendly. Oh, and turnover rate is SO high that I barely see anyone who has stayed here for more than two years.

Explore other reviews about GenScript

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Good diversity, ability to move up, jam-packed training/on-boarding process, happy and helpful coworkers.

Cons

Sometimes they can be slightly unorganized, but it’s minimally impactful to me.

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
1mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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