No chance once tarred with the "not Gelato culture" brush - Manager Gelato Employee Review

1.0
16 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Great engineers and people to work with You do get to innovate and experiment with reason. So long as speed is part of it

Cons

Expected to be available 24/7/365. If you are not... then you get labelled as not being in the Gelato culture. People are reprimanded for having their out of office saying they are not available when on holiday. The political gaming is horrendous Some of the tech is really poor. The CEO does not believe in quality - only speed. There can be a lot of rudeness from executives. Also a lot of "I am the boss, I tell you what to do". Overall it is a very toxic environment where you are expected to work all the time. If you are tired... you might get some extra holiday days, but you are expected to work during your holiday too.

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Gelato Response
4y
As always, we appreciate people investing their time in giving us feedback, be it positive or negative. We often learn more from understanding areas of improvement rather than reading about what we are doing well. It is unfortunate that you feel that our leadership is top-down, it should never feel that way in Gelato. We conduct a quarterly Pulse Survey and follow up on the results. What you point out is not something that has come up, but that doesn't make your experiences less relevant. Something that has meant a lot to us is that, just during the last quarter, we have 7 former team members who have reapplied to Gelato. They wanted to come back and they are now joining us once more. This is something we are very proud of and as long as we continue to productively relate to all types of feedback, we hope that more great former team members will re-join. Thank you again for investing your time in writing and posting this

Explore other reviews about Gelato

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

When you are looking for a sales role there are key things you look for in terms of the opportunity. Is there product market fit? Is there a large total addressable market? And do I have a chance to crush my numbers? The answer is yes to all of the above. There is so much market demand and need that the opportunity is enormous as a seller. This is also the best space that I’ve ever sold into. These are business owners and entrepreneurs who care about their business and employees. They are genuine people who only want the best for their business. It is by far the best market and opportunity I’ve sold into throughout my career. Gelato also has an incredible team that is willing to go above and beyond to support. It is easily the smartest and hardest working group of people I’ve worked with in my career. The company is willing to pivot and change, and moves fast all in an effort to win more. If you’re a sales person who wants an opportunity to crush your numbers and puts in the work, this is the spot.

Cons

This is not a place for someone who wants to clock in and clock out. Sales is a tole that the effort you put in directly impacts the results. If you’re willing to work hard, you will hit your numbers. If you want a slow paced 9 to 5 this isn’t for you.

5.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good job, good pay, good coworkers

Cons

High stress environment, High level security

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