Guest Services Agent - Guest Service Agent Gaylord Hotels Employee Review

3.0
20 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and enjoyable co-workers. Marriott is a great company with a lot of job growth and great values.

Cons

Long hours (just like any hotel), and constantly on your feet. Slow seasons are very slow, and busy seasons VERY busy, no in between. Could not imagine working in this position full time or for much longer than a year as some part time employees work up to 50-60 hours in a week. Lots of turnover, no one really seems to stay for long, at least not in the stated position.

Explore other reviews about Gaylord Hotels

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team money benefits and opportunity

Cons

So busy sometimes you can’t get done what you want to get done

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a calm space and the training is extensive so you get skills to take to your next job

Cons

Not a great place to work management can be a nightmare and commision guidelines are not transparent

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