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Garfield Refining Company

Engaged employer

Amazing people and work environment - Customer Support Specialist Garfield Refining Company Employee Review

5.0
24 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Everything! Great environment, great people, great benefits. It’s a super interesting place to work and the people and environment are just a bonus! We are constantly updating and training and learning new things. Management is on top of it and super professional. Very proud to work here.

Cons

No cons it’s honestly great

Explore other reviews about Garfield Refining Company

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

love working there so much!

Cons

their base pay is low but there's lot of bonus opportunities

3.0
13 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Garfield provides a great work-life balance; work stays at work. - Account Managers and those in customer facing roles can experience limited growth through title changes and slight adjustments to responsibilities. (although opportunities beyond that are minimal) - The Garfield team is generally enjoyable to work with. - The company is ideal for those prioritizing stability in their career. - Good benefits (outside of PTO) and justifiable compensation given its size and very niche industry.

Cons

- The company is hindered by typical small business challenges, including a lack of formal and updated processes/OPA's and resource constraints. - The office layout and siloed roles can lead to challenges in cross-department collaboration, occasionally resulting in miscommunication and a clique-like culture (problematic for a small company). - Weak organizational team mentality. - There is a passive approach in leadership style, which avoids micromanagement but can sometimes result in a perceived lack of organizational control and direction. - Lacks a future state vision, it is primarily status quo driven. - The PTO policy is lackluster compared to other opportunities in the city, making it non-competitive. - The company's structure and focus may not align with highly ambitious career growth. Note: These things may have changed since my tenure and are subjective to certain roles within the company.

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