Could be a decent stepping stone... - Client Services Manager (CSM) Gallagher Employee Review

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work from home flexible hours

Cons

- personal lines is not a highly respected segment at Gallagher - value shifting to employees overseas - lots of changes being implemented - big push to focus on new business sales as a service team

Explore other reviews about Gallagher

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great environment, collaborative, informative, fun, engaging

Cons

average pay, too many presentations, repetitive,

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Had mostly positive experiences with my coworkers; lots of great talent

Cons

Toxic management, limited leadership oversight, weak organizational structure, minimal career mobility, inconsistent support on accounts, unclear expectations, excessive bureaucracy, heavy reliance on overseas support, and a culture that encourages burnout with little operational relief.

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